Refund Policy

Last updated: February 13, 2025

Digital Product Policy

HappyHorse provides digital services including AI video generation credits and subscription plans. As our products are digital in nature and consumed upon use, all purchases are final and non-refundable once credits have been used or services have been rendered.

Exceptions

We may consider refund requests in the following exceptional circumstances:

• Technical errors that prevented service delivery and could not be resolved by our support team
• Duplicate charges caused by payment processing errors
• Subscription charges that occurred after a cancellation request was submitted

Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing period. No partial refunds will be issued for unused time within a billing cycle.

How to Request Support

If you believe you qualify for a refund under the exceptions listed above, please contact HappyHorse Support at support@useseedance.com with the following information:

• Your registered email address
• Date of purchase
• Description of the issue

We will respond to all inquiries within 3 business days.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page and will take effect immediately.

Contact Us

If you have any questions about our refund policy, please contact HappyHorse Support at support@useseedance.com.